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Archive for August, 2017

Ben Martin

Hard on the Problem, Soft on the People

August 31, 2017   Conflict IQ

Imagine for a moment that it’s time to hold someone accountable. This person can be a colleague, classmate, family member, friend, or anyone else. What adjectives would you use to describe your approach. Strong? Great! Persistent? For sure! Assertive? Absolutely! Now how about Warm? If you listed that last one, congratulations! Go to the head […]

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