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The science of lifelong resiliency, happiness, teamwork, and trust.
Ben Martin

Brain Bytes: What is Neuroplasticity?

August 2, 2016   Conflict IQ, The Science

Back in 2012, I attended a week-long class on neuroplasticity led by neuropsychologist Rick Hanson and sponsored by the Cape Cod Institute. I turned the content into a newsletter series called Brain Bytes, full of tips, tricks, and strategies from the seminar. The class was a few years ago, but the research is transformative and cutting-edge. So over the […]

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Ben Martin

Hospital Dialysis Unit

August 2, 2016   Case Studies, In-Depth

Presenting Problem The VP of a hospital division asked Anna Maravelas of Thera Rising to resolve a conflict on the dialysis unit. The conflict centered on the three leaders of the unit: the head nurse, the assistant head nurse, and the supervisor of the technicians. Because the conflict compromised patient safety, the VP decided that without […]

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Ben Martin

Egomaniac Architects vs. Blockhead Construction Managers

August 2, 2016   Case Studies, In-Depth, White Papers

The construction managers and architects had barely spoken in nine years. And they worked a few feet from each other, at the same firm. Does that sound crazy? Good, because it is crazy! That said, departmental standoffs and power struggles are realities of the modern workplace. As a conflict competence organization, Thera Rising sees plenty […]

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Ben Martin

How to Handle Frustration at Work and Home – Even With a Lizard in Your Brain

August 1, 2016   Conflict IQ, The Science

Have you ever had an experience like this? You’re giving a presentation in front of your department. In the middle of your talk, your colleague Brad interrupts you and challenges one of your conclusions. Your pulse climbs as he leans back in his chair, looking smug. A throbbing sensation builds in your temple. Your field […]

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Ben Martin

“But Isn’t Conflict Good?” An Introduction to Conflict IQ

July 28, 2016   Conflict IQ

In ten-plus years of working at Thera Rising, I’ve heard about two responses to telling someone I work in workplace conflict resolution. One is, “Wow, we could use you where I work!” The other is, “But isn’t conflict good?” The short answer to that question is, “Well, yes. Kind of. But a lot of the […]

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