April 23, 2019
It feels like the most important conversations are the hardest to have, doesn’t it? How many times have we known we should bring up a tough subject, only to chicken out when that toe-curling feeling of apprehension wiggles up in our gut? What if I told you there’s a simple trick to it? Not just […]
February 28, 2019
Imagine the following situation: You’re on a narrow street waiting for the light to change behind a rusty car. The driver is focused on something in the back seat. When the light changes, she doesn’t notice. You tap your horn politely, but she ignores you. Then, she gets out of her car, opens the back […]
September 13, 2018
We’ve talked a lot lately about the power of reciprocity. (Remember, reciprocity is the human tendency to reflect the attitudes and behaviors of others.) Today, we’ll give you a simple model for using reciprocity to defuse anger and hostility. But first, let’s do a quick recap. Reciprocity is so hardwired into our brains that when […]
January 23, 2018
It’s no secret that there’s a lot of anger and hostility on the internet. Whether it’s the comments section of a not-even-slightly-provocative news piece, the chat room in your online game of choice, or your social media feed, it can sometimes feel like decency is the exception rather than the rule. Granted, there’s also plenty […]
August 31, 2017
Imagine for a moment that it’s time to hold someone accountable. This person can be a colleague, classmate, family member, friend, or anyone else. What adjectives would you use to describe your approach. Strong? Great! Persistent? For sure! Assertive? Absolutely! Now how about Warm? If you listed that last one, congratulations! Go to the head […]
February 7, 2017
Pop quiz: How similar are these two situations? Situation 1 A twig snaps behind you. Whipping your head around, you see a mighty tiger barreling down on you at full speed. You and your hunting party stand your ground, spears poised to deliver a fatal blow. Situation 2 Your teenage daughter’s friends drop her off fifty […]
December 14, 2016
Last time, we discussed how powerful and pervasive the negativity bias can be. At its root is the pesky fact that the mind is much better at perceiving patterns in negative experiences than positive ones. Today, we’re going to talk about how, with a little mindfulness, we can beat the bias. We touched on this before, […]
November 7, 2016
So far in Brain Bytes, we’ve covered the basics of neuroplasticity, taking in the good, and the three brains: lizard, mammal, and primate. This week, we’re going to get to the very center of neuroplasticity: the negativity bias. The negativity bias refers to how easily the human brain turns negative experiences into neural patterns. In […]
October 27, 2016
Presenting Problem An unresolved conflict at a high-tech manufacturing organization between operations’ customization coordinator and the sales group had undermined workflow and jeopardized profitability. Customized machines made up the majority of the organization’s sales, yet the coordinator’s quotes and feasibility studies were backlogged three months, resulting in the loss of an estimated 25% of their sales. […]
October 11, 2016
OK, I’ll admit: that headline sounds completely bogus. But as it turns out, there’s science to back it up. And it has huge implications for how we handle frustrations at work and in our personal lives. If someone – a friend, a colleague, a family member – loses their cool and gets hostile towards us, […]